This policy explains how Southgate Strategies LLC ("Southgate," "we," "us") collects, uses and protects information when you visit go.southgatestrategies.com (this site), chat with us here, or call, text or email us. Our main website, southgatestrategies.com, has its own privacy policy, and the two agree wherever they cover the same ground.
We collect only what we need to answer you and run the business. We do not sell your information.
Information We Collect
What you give us. This site has no forms. The chat widget is the only place on it that asks for your details. When you start a chat, we collect your name, your phone number, your email address if you give it, and your messages. If you call, text or email us, we collect your phone number or email address and what you tell us.
What your browser sends. Like any website, this site records standard technical details such as your IP address, browser type and the pages you visit. We use them to keep the site secure and running.
How We Use Information
• To answer your questions and tell you about our services.
• To schedule, confirm and remind you about calls you book with us.
• To follow up after a conversation or a call, including texts about our services and offers if you agreed to receive them.
• To keep this site secure and working.
• To meet our legal obligations.
SMS & Communications
How you opt in. When you start a chat on this site, you can agree to receive text messages from Southgate Strategies LLC at the number you give us. The chat widget shows the consent wording before you send. You can also opt in by texting us first.
What we send. Our SMS program sends two kinds of messages. Informational messages answer your questions and handle appointment scheduling, confirmations, reminders and follow-ups. Marketing messages tell you about our services and offers.
The details. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message (text STOP to cancel). We'll send one message confirming you're unsubscribed, and nothing after that. Reply HELP for help. Agreeing to receive texts is not a condition of buying anything from us. The full program terms are in the SMS Messaging Terms section of our Terms & Conditions.
Email. You can stop marketing emails with the unsubscribe link in any of them, or by asking us.
Data Sharing Policy
We do not sell, rent or trade your personal information. We share it only with service providers that process it on our behalf so we can operate, such as the platform that runs this site, the chat widget and our texts. They get only what they need to do that work, act on our instructions, and may not use your information for their own marketing. We also share information when the law requires it.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
All of the above excludes text messaging originator opt-in data and consent. That information will not be shared with any third parties. The platform that delivers our texts handles your phone number only so the messages can be sent, and may not use it for anything of its own.
Cookies & Tracking
This site and its chat widget use a small number of cookies and browser storage. They load the pages and let the chat remember your conversation as you move between pages. We do not run advertising pixels or analytics tracking on this site.
You can block or delete cookies in your browser settings. If you block them, the chat widget may not work.
Data Security
This site is served over encrypted HTTPS connections, so what you type into the chat is encrypted on its way to us. Access to the systems that hold your information is limited to people who need it and protected by strong sign-in security. We choose service providers partly on their own security practices.
No way of sending or storing information is completely secure, so we can't promise absolute security. If we learn of a breach that affects your personal information, we will tell you as the law requires.
Data Retention
We keep personal information only as long as we need it for the purposes above, or as the law requires, and then delete it. If you opt out, we keep a record of that opt-out so we can keep honoring it.
Third-Party Services
This site, its chat widget, and our texts and emails run on a customer communication platform that processes your information as our service provider, on our instructions, and under its own security and privacy practices. Text messages reach you through your mobile carrier.
This site links to our main website, southgatestrategies.com, which has its own privacy policy.
Your Rights
• You can ask for a copy of the personal information we hold about you.
• You can ask us to correct it or delete it.
• You can stop texts at any time by replying STOP, and stop marketing emails with the unsubscribe link.
• Depending on where you live, your state's law may give you more rights. Ask us and we'll help.
We will never treat you differently for using any of these rights. To make a request, contact us using the details below. We may need to confirm it's you before we act on it.
Children
This site is for business owners and is not directed to children under 13. We do not knowingly collect information from children.
Changes to This Policy
If we make material changes to this policy, we'll update this page and the effective date at the top.
Contact Information
Southgate Strategies LLC, Rogers, Arkansas
Phone: (479) 326-7376
Email: [email protected]